Matthew Christiansen

System Support Engineer

Certifications

AWS Certified SysOps Administrator

AWS Certified Developer Associate

Technical

  • Linux/bash scripting
  • Python
  • Jenkins/GitLab
  • AWS
  • Docker/ECS
  • Kubernetes/EKS/Helm
  • Github/Bitbucket
  • Datadog/OpsGenie
  • Terraform/CloudFormation
  • CloudFront/API Gateway
  • SQL/NoSQL
  • Jira/Atlassian Administration
  • Ansible/Puppet/Chef
  • VMWare
  • Azure/Powershell

Experience

Dynata

February 2019 - Present

Systems Support Engineer

  • - Performed Azure/Windows administration tasks such as GPO testing/implementation, configuration of enterprise applications and the permissions/roles tied to them, and provisioning of cloud pc's.
  • - Provided admin support and monitoring for many Linux servers and the services they housed.
  • - Administration of the companies various Atlassian Jira and Confluence instances. Including the setup of the Jira EKS cluster utilizing Helm charts. Also included systems administration of the underlying Linux/Windows servers for the on prem instances. Eventually migrated all to cloud.
  • - Utilized scripting skills with python/bash/powershell to automate and simplify processes such as updating team's AWS S3 storage.
  • - Assisted in setup of infrastructures incident response system OpsGenie and administration of private Bitbucket repos.
  • Systems Support Analyst

  • - Troubleshot various tickets and issues escalated from our service desk.
  • - Assisted in creating documentation and training of newly hired members of the Systems Support team.
  • Systems Support Intern

  • - Mastered troubleshooting techniques for various OS, network, hardware, and application issues.
  • - Assisted the Support team in many projects related to compliance and patching of workstations and servers.
  • Projects

    AWS Hosted Resume Site

    August 2022

  • - Website architecture utilizes a backend NoSQL database, python lambda function, API Gateway, Javascript, S3 bucket, and various other AWS services.
  • - Website is outfitted with automated GitHub Actions CI/CD pipeline to unit test, sync S3, and invalidate Cloudfront cache.
  • Devops Homelabbing

    June 2021 - Present

  • - Stood up various automated pipeline systems linking tools such as GitHub Actions, Jenkins, ECR/Docker Hub, Kubernetes/EKS, API Gateway, and other AWS tools all together to seamlessly deploy open source or personal containerized applications/code.
  • - Stood up a personal AWS Organization configured with development and production accounts to simulate a corporate cloud architecture. Continue to utilize this home lab environment to conduct various projects to gain knowledge and experience with the latest DevOps/Cloud tools and practices.
  • Matthew Christiansen — matthewchristiansen06@gmail.com — (214) - 669 - 2356

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